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What’s Up with Windows 10 S Computers?

Where Did They Go?

Windows 10 S

In 2017, Microsoft planned to release a lightweight version of Windows 10. This was their effort to provide a Windows solution that delivered a predictable performance by using only Microsoft-verified applications via the Microsoft Store.

Microsoft also wanted to compete with the Google Chromebook and promote Windows 10 S for use in the K-12 education market. Windows 10 S was initially offered as part of the Surface Laptop which is a premium, and quite expensive product. So, this addition to the education market was quite a leap.

Windows 10 S was going to be offered at a reduced price with the option to pay more to “unlock” the full Windows 10 Operating System. But Microsoft changed their minds. They realized that we don’t want to pay extra for something that should have been included, to begin with.

On March 7, 2018, they said:

Based on customer feedback we are simplifying the experience for our customers. Starting with the next update to Windows 10, coming soon, customers can choose to buy a new Windows 10 Home or Windows 10 Pro PC with S mode enabled, and commercial customers will be able to deploy Windows 10 Enterprise with S mode enabled.

What this means is that the Windows 10 S computer has been retired. Instead, Microsoft has decided to incorporate Windows 10 S as a “mode” for all Windows 10 Operating Systems.

Microsoft hopes this new approach will make it possible for their customers to start using the S mode. They say that it provides a streamlined computing experience that enhances security and performance across all editions.

So, for the foreseeable future, Windows 10 S is now a configuration in the Windows 10 Pro and Windows Home computers. The S Mode will lock down Windows 10, so it can only run applications from the Microsoft Store–essentially, exactly what the dedicated Windows 10 S operating system was intended to do.

Microsoft is letting Windows 10 Home users disable the S Mode free of charge. However, Windows 10 Pro customers with S Mode enabled on their device will have to pay $49 to get access to the full version of Windows 10 Pro.

Should You Consider Using the S Mode? The “S” in Windows 10 S was supposed to stand for “simplicity.” Its intent was to provide a productive and secure Windows experience. Microsoft says that it’s designed for superior performance. Starting up, streaming HD video and switching across applications is much faster than with Windows 10.

Windows 10 S only uses apps from the Microsoft Store and provides a safer browsing capability via Microsoft Edge. Because the applications for Windows 10 S only come from the Microsoft Store, the folks at Microsoft say that it ensures security and integrity. And they say that Microsoft Edge is more secure than using Chrome or Firefox browsers. The Windows Defender Antivirus and other security features in Windows are also included in Windows 10 S.

Windows 10 S comes with built-in apps and new features like Cortana, Windows Ink and Windows Hello so you can sign on without a password. It integrates with OneDrive, so you can easily save your files to the cloud and sync them across your other devices. If you decide you want to run applications that aren’t in the Microsoft Store, you can easily switch to Windows 10 Pro (except you’ll have to pay $49 to do so).

What Do Others Think About Windows 10 S?

Microsoft says that 60% of their users stay with Windows 10 S when using third-party devices. And those who do switch, do so within 24 hours of setting up their device. Those who keep using Windows 10 S for a week or so, end up keeping their device in S mode (83 %). These statistics are for low-end PCs as the only high-end computer running Windows 10 S is the Surface Laptop. These users weren’t included in their survey.

It looks like the Windows S Mode is here to stay. But some experts predict that it poses problems for Microsoft down the line. They believe that it’s going to confuse people. While the Home versions offer a free switch path, the charge for the Pro versions could bother users who want more premium devices.

Here is another issue with this change— Microsoft says that AV/Security apps will come in the Windows 10 S mode. But what about the AV software from third-party providers? Will these applications run in the S mode? If so, this defeats the purpose of what the S mode is supposed to do. Does this mean that using these apps will hamper the promised performance in Windows 10 S? We’ll have to wait to see how Microsoft deals with this. But for now, it seems like a contradiction.

Windows 10 S devices span a price range from $189 to $2,199 (for the top Surface Laptop). It’s not impossible to provide solutions for both low-end and high-end device users, but some feel this will be difficult for people to get their minds around.

Windows 10 Spring Creators Update will probably be released with a different name: Windows 10 April Update. However, it’s been delayed while Microsoft rushes to fix a newly-discovered bug. Between the changes with Windows 10 S and now the next Windows 10 update, it seems there’s a lot of “plate-spinning” going on at Microsoft right now.

What’s Up with Windows 10 S Computers? Read More »

Better Get Ready – The GDPR Goes Into Effect Today!

What Is It?  What Do We Need To Know?  What Should We Do?

If you don’t know what the GDPR is, and if you’re not ready for it, you’re going to get caught short because this is a legal deadline and it’s coming up fast. The General Data Protection Regulation goes into effect May 25, 2018.  It’s a privacy law that the European Union is enforcing to protect the personal data businesses collect. Even if your business is outside of the EU, you must comply.

What is the GDPR?

The GDPR affects all internet business worldwide. It’s a very complex law, so we can’t explain everything here. We’ve provided some resources below that you should check out.  Keep in mind that there are many gray areas where this law is concerned. So, you should do some research to determine how the law affects your organization’s unique situation.

The GDPR is an internet privacy law. All businesses, small or large, and even entrepreneurs who do business on the Internet with consumers located in the European Union need to be aware of how the law affects them.

It doesn’t matter if your company is inside the EU, or anywhere else in the world– If you do business with anyone in the following countries, you must comply with this new law by May 25th:

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Cyprus
  6. Czech Republic
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Greece
  13. Hungary
  14. Ireland
  15. Italy
  16. Latvia
  17. Lithuania
  18. Luxembourg
  19. Malta
  20. Netherlands
  21. Poland
  22. Portugal
  23. Romania
  24. Slovakia
  25. Slovenia
  26. Spain
  27. Sweden
  28. United Kingdom

The GDPR is a consumer data protection law. It ensures that individuals can:

  • Access their personal data.
  • Export their personal data.
  • Correct errors to their personal data.
  • Object to the processing of their personal data.
  • Erase their personal data.

The GDPR applies to the acquisition, processing, and storage of personal data – from initial gathering to final deletion of this data and every point in between. It applies specifically to personal data and anything that pertains to identifiable data such as:

  • Names
  • Email Addresses
  • Physical Addresses
  • Phone Numbers
  • Birthdate
  • Age
  • Sex
  • Race
  • ID Numbers
  • Nationality
  • Citizenship
  • Marital Status
  • Family Data
  • Health Data
  • Physical Characteristics
  • Profile Pictures
  • Occupation
  • Employment History
  • Income
  • IP Addresses
  • Cookies
  • (and more)

This could be information you collect automatically from Google, an opt-in, or other collection method online – anything that would identify an individual.

How Will The GDPR Affect My Business?

If your business has a website or an email list, you may be affected.

The GDPR affects any business relationship or transaction whether commercial or free where one or more of the entities are in the European Union. It’s not based on citizenship, rather location.  Any business within the EU must comply with the GDPR across its entire audience. If your business is in any of the 28 European Union Member States, you must comply with the law if you conduct a transaction with anyone located anywhere. If your business is located in the U.S. and you collect data about any business or person in the EU, you must comply with the GDPR.

How Should We Prepare For The GDPR?

There are three requirements you must meet before May 25th.

Controls and Notifications

  • Protect personal data using appropriate security.
  • Notify authorities of personal data breaches.
  • Obtain appropriate consents for processing data.
  • Keep records detailing data processing.

Transparent Policies

  • Provide clear notice of data collection.
  • Outline processing purposes and use cases.
  • Define data retention and deletion policies.

IT and Training

  • Train privacy personnel and employees.
  • Audit and update data policies.
  • Employ a Data Protection Officer (if required).
  • Create and manage compliant vendor contracts.

Some Examples

Before the GDPR:

Let’s say you offer a whitepaper or free video to people online. Before the GDPR, your prospect provided their information, you gave them the freebie, and the consent was assumed because they accepted your gift.  Pretty easy, right?

After the GDPR:

You can no longer assume that their consent is given if they accept your gift. Now you must specifically obtain their consent. It must be given freely, specifically, and be unambiguous. Nor can you require them to give their consent to receive the gift.

Note: This new standard applies to all of your existing lists. Beginning May 25th, you can no longer send marketing emails to anyone who hasn’t given their precise consent for you to keep their personal information.  Plus, you cannot go back and ask them for their consent. You’ll need a stand-alone system to do this.

What Can We Do To Comply With These Strict Rules?

This is important. You must do this BEFORE May 25, 2018.

Compliance/Preservation

Step 1. Segment your email mailing lists into two parts.

  • Non-EU subscribers
  • EU-based subscribers and any unknowns

You want to continue to build goodwill with your Non-EU contacts so reach out to them as you would have before.  The EU-based and unknowns you’ll need to re-engage with. Here’s what we mean:

Step 2. Reengage EU-based and Unknowns.

  • Before emailing them, add additional value and content to your website.
  • Then send them a link to your website and request their specific consent to keep their personal information.
  • Set up a system to migrate those who give consent over to it.
  • On May 24, 2018, you must delete anyone in this group who hasn’t consented.

Remember, storing and deleting their information is considered processing. That’s why you must do this BEFORE May 25th.

Breach Notification Requirements

The 2018 GDPR replaces the old Data Protection Directive of 1995. The most recent GDPR breach notification requirement was enacted in April 2016.  It set a higher compliance standard for data inventory, and a defined risk management process and mandatory notification to data protection authorities.

Breach notification is a huge endeavor and requires involvement from everyone inside an organization. In-house tech support and outsourced Technology Service Providers should have acquired a good understanding of the consequences a data breach causes and the data breach notification requirements for their organization.  They must be prepared in advance to respond to security incidents.

The Following Are Additional Steps You Should Take To Prepare Your Technology Before May 25th  

Your Technology Solutions Provider Can Help

  • Perform a through inventory of your personally identifiable information, where it’s stored–in onsite storage or in the Cloud. And determine in what geographical locations it’s housed. Don’t forget about your databases. PII is often stored in databases.
  • Perform a Gap Analysis. This is a process where you compare your organization’s IT performance to the expected requirements. It helps you understand if your technology and other resources are operating effectively. By doing this, your Technology Solution Provider (TSP) can then create an action plan to fill in the gaps. The right TSP will understand the GDPR regulations and how your IT must support your compliance efforts.
  • Develop an Action Plan. Your TSP should document a detailed action plan for how to use technology to meet the GDPR if you experience a data breach. This should include individuals’ roles and responsibilities. Conduct tabletop exercises to practice how the plan will work with specific timelines and milestones.
  • Ensure data privacy. If you don’t have a Technology Solution Provider, then you need one for this. Data protection is key for any-sized organization. Consumers have the right to have their data erased if they want. This is called “the right to be forgotten.”  This is a concept that was put into practice in the European Union in 2006, and it’s a part of the GDPR. You won’t be able to do this if their data is stolen.
  • Be sure to document and monitor everything that you do that’s related to GDPR Compliance. This includes any changes or upgrades that your TSP makes to your IT environment. You may need to demonstrate that you’ve done your due diligence when it comes to protecting citizens’ private information and that you practice “defense-in-depth” strategies where you use multiple layers of security controls when it comes to your technology.

Resources To Check Out For More Information

The European Commission’s website regarding the GDPR:

https://ec.europa.eu/info/law/law-topic/data-protection

Wikipedia

General Data Protection Regulation

https://en.wikipedia.org/wiki/General_Data_Protection_Regulation

Information from the service vendors you use:

  • Mail Chimp
  • Salesforce
  • Google
  • Microsoft

These and other services have GDPR-centric webpages with helpful information that impacts your relationship with them, how they handle processing, and how they can help you comply with the new regulations

GDPR

Better Get Ready – The GDPR Goes Into Effect Today! Read More »

Wish That You Could Use Excel Like A Pro?

Excel Like A Pro Part III

This is the final of a three-part series about using Microsoft Excel 2016. It will cover some of the more advanced topics. If you aren’t great with numbers, don’t worry. Excel does the work for you. With the 2016 version of Excel, Microsoft really upped its game. Excel’s easy one-click access can be customized to provide the functionality you need.

If you haven’t read Part I and Part II of this series, it’s suggested that you do so. The webinar versions can also be found on our site or on YouTube.

This session will discuss the following:

More with Functions and Formulas

  • Naming Cells and Cell Ranges
  • Statistical Functions
  • Lookup and Reference Functions
  • Text Functions

Documenting and Auditing

  • Commenting
  • Auditing Features
  • Protection

Using Templates

  • Built-In Templates
  • Creating and Managing Templates

More With Functions And Formulas

Naming Cells And Cell Ranges

How do you name a cell? You do so by the cell’s coordinates, such as A2 or B3, etc. When you write formulas using Excel’s coordinates and ranges you are “speaking” Excel’s language. However, this can be cumbersome. For example, here G12 is significant because it refers to our Team Sales.

You can teach Excel to speak your language by naming the G12 cell Team Sales. This will have more meaning to you and your teammates. The benefits of naming cells in this fashion are that they are easier to remember, reduce the likelihood of errors, and use absolute references (by default).

To name our G12 cell Team Sales, right-click on the cell, choose Define Name, and type “Team Sales” into the dialog box. You can also add any comments you want here. Then click Ok.

Another way to do this is to click on the G12 cell and go up to the Name Box next to the Formula Bar, then type your name there.

And, there’s a third option at the top of the page called “Define Cells” that you can use.

Notice that there’s an underscore between Team and Sales (Team_Sales). There are some rules around naming cells:

  • You’re capped at 255 characters.
  • The names must start with a letter, underscore or a backslash ().
  • You can only use letters, numbers, underscores or periods.
  • Strings that are the same as a cell reference, for example B1, or have any of the following single letters (C,c,R,r) cannot be used as names.

How To Name A Range

Highlight an entire range of cells and name your range (we’re doing this in the upper left-hand corner).

Then you can easily use the name to produce the sum you need:

You won’t have to go back and forth from spreadsheet to spreadsheet clicking on specific cells to calculate your formula. You simply key in the name of the cell range you want to add. Just be sure to remember the names as you build your spreadsheets over time.

If you ever make a mistake or want to change names, you can go to Name Manager to do this.

Remember that if you move the cells, the name goes with it.

Statistical Functions

The three statistical functions are:

  1. Average If
  2. Count If
  3. Sum If

The Average If can be used to figure out the average of a range based on certain criteria. Here we’re going calculate the Average If of the ERA of 20+ Game Winners from the spreadsheet we developed in our last session.

We’ve already named some of our cell ranges (wins, era). And we want to know the average greater than 19.

Hit Enter and you have the average.

You can use this feature across a wide variety of scenarios. For example, if you wanted to know the average sales of orders above a certain quantity – or units sold by a particular region, or the average profit by a distinct quarter.

Count If is used for finding answers to questions like, “How many orders did client x place?” “How many sales reps had sales of $1,000 or more this week?” or “How many times have the pitchers of the Philadelphia Phillies won the Cy Young Award?”

As you can imagine, it’s essential that you type in the text exactly the way you named that particular cell.

Hit Enter and you get your answer

Now we’re going to use the Sum If function to calculate the number of strikeouts by the pitchers on this list who are in the Baseball Hall of Fame.

Sum If is a good way to perform a number of real-world statistical analyses. For example, total commissions on sales above a certain price, or total bonuses due to reps who met a target goal, or total earnings in a particular quarter year-over-year.

Lookup and Reference Functions

These are designed to ease the finding and referencing of data, especially in large tables. Here, cells A1 and E3 relate to a variable interest rate that is paid on a bank account. For balances under $1,000, the interest rate is 3% – between $1,000 and $10,000, the interest rate is 4%, etc.

Cell A6 shows the balance of a specific account. The Lookup Function is used in B6. It looks up the interest rate and applies it to the account balance of $45,000. This is what the formula looks like in the bar at the top:

The vector form of the Excel Lookup Function can be used with any two arrays of data that have one-to-one matching values. For example, two columns of data, two rows of data, or even a column and a row would work, as long as the Lookup Vector is ordered (alphabetically or numerically), and the two data sets are the same length.

V Lookup and H Lookup are used to pull information into reports. We’re going to use Report Setup. Here, we have a worksheet that references salespeople, sales data, pricing, revenue, and the clients that they sold to. You’ll see on the top right where we set up a report with names referencing sales data.

You can access the sales reps in the drop-down menu. Pick a rep and use the V Lookup Function to find the price.

To Find Price, key in =vlookup and the corresponding cell number for Rep 16, plus the table array which is the entire table not including the header at the top.

Then you need the column index number. This is the number of columns to the right of your lookup value column, which is column A. It’s the 4th column from column A (Price).

Enter 4,

For range lookup we’re using true or false. We are entering false here.

Hit Enter and this is what you have for your Find Price value.

Now we’ll do a similar V Lookup for the Client. Copy and Paste:

Make the necessary changes in your formula:

Client 16 goes with Rep 16.

Note: If you change the Sales Rep, all the corresponding values will change.

If you have a lot of data and long tables, V Lookup helps you find information easily. The V stands for Vertical (or by column), because columns are vertical. H Lookup is for Horizontal-like column headers.

Text Functions

Text Functions contain some very powerful tools to adjust, rearrange and even combine data. These functions are used for worksheets that contain information and function as a database such as mailing lists, product catalogs, or even Cy Young Award Winners.

The first text function we’ll show you is concatenate. It links things together in a chain or series. Here, we have our Cy Young list. But we no longer need to see our Wins and Losses in a separate column.

To do this easily rather than manually, create a new column where your data will reside.

Hit Enter

Now, just go in and hide the Wins and Losses columns. Don’t delete them or your new column will have a reference error.

If you do want to delete the Wins and Losses columns, you must first make a new column. Copy the W-L numbers and Paste Value in the new column. This way you’ve moved from a formula to the new information. If you delete your source information without taking this step you’ll be left with nothing.

Combine as many columns as you need with the concatenate function to make the data appear as you need it to.

The Left Mid and Right Functions

These are used to tell Excel that you only want part of a text string in a particular cell. Here, we have a product list and product IDs that tell us the date of manufacturer, the item number, and the factory where it was made. We’re going to pull the data out so we can put it in columns to use in different ways.

We use the Mid Function here.

This works because each of the product IDs are the same length. If they were different lengths you’d have to do something more creative.

Documenting and Auditing

You want to make your Excel files easy to understand for both yourself and others who need to use them – and this includes auditors. An organized worksheet results in clear error-free data and functions.

Commenting

The purpose of commenting is to provide notes to yourself or especially to others. Comments can include reminders, explanations or suggestions.

You’ll find the New Comment button at the top under the Review Menu. Simply click the cell where you want the comment to go and click New Comment. Then type your comment and click outside the box to close it. The comment will disappear but it’s still there. Anywhere you see a red flag, there’s a comment.

If your name doesn’t appear in the comment, go to File>Options>General and personalize your copy of Excel (in this case Microsoft Office) under the User Name. You won’t need to go back and change each comment; Excel will do this for you.

To format a comment, click inside the comment box and a drop down will come up where you can format the text.

You can change the color of the box and lines around the box. Some managers have different colors for members of their teams.

If you change the default color, it will change that for all your Microsoft products.

To delete a comment, go to the cell that hosts it, then go up and hit delete.

If you have a lot of comments, grab the handle on the box and resize it.

Auditing

What we really mean is formula auditing. This is an advanced way to check your work.

The yellow diamond on the left of this cell indicates that there’s an error.

Or to find any errors, go to Formula Auditing in the top menu.

You have a number of helpful tools here. Trace Precedents shows where the formula looks for information. Click the formula you want and click Trace Precedents. It will display where your data came from.

Here’s a more complex formula and trace auditing:

To hide the arrows, click “Remove Arrows.”

Show Formulas

This expands all of your columns and shows all of them in a bigger way. You can go in and check your formulas on the fly very easily. Click Show Formulas again and the worksheet goes back to the way it was before.

Error Checking

This feature lets you check all formulas at once.

This makes it easy to find errors and correct them.

Evaluate Formula

This feature allows you to check a formula step-by-step. It shows the results of each individual part. It’s another great way to de-bug a formula that isn’t working for you. Click the formula you want to evaluate. Click Evaluate Formula and you’ll get a dialog box.

Click Evaluate and it will change the formula to the actual value that you can review. Each time you click Evaluate, it will take you through the steps of how you got to the final formula. You can trace your way through to see if you made any errors.

Protection

With protection you can lock in your changes in individual cells, spreadsheets, and entire workbooks. You can also protect comments from being moved or edited.

This is how to protect an entire workbook. It’s the highest level of protection.

You’ll want to do this if your workbook contains confidential information like:

  • Pre-released quarterly results
  • Employee salary tables
  • Staff member evaluations

Click File>Info>Protect Workbook>Encrypt with Password.

Enter your password and be sure to make note of it because it can’t be recovered if you lose it. You can use password management software to keep track of your passwords.

Once complete, click OK and your Protect Workbook function turns yellow indicating that you’ve protected your workbook.

To take off protection, retrace your steps.

You can also protect a current sheet you’re working on. It will take you back to your worksheet where you’ll be presented with a variety of options.

You can also protect cells and comments from this option.

In the same way you protected the worksheet, you can protect your workbook.

Using Templates

To see the variety of templates you can use in Excel, click File>New and you’ll be presented with a collection of 25 templates you can choose from.

For example, there’s a great Loan Amortization Schedule you can use. Formulas are built in for you. All you need to do is change the numbers.

You can also go online while inside Excel to find more. You don’t want to download templates from outside Excel because they may contain macros that are contaminated with viruses.

On the right side of the page, you have a huge selection to choose from.

It even provides employee time sheets you can use that can save you so much time trying to figure out formulas.

Creating and Managing Templates

Go to File>Info>Save As and save the template to your location, then save as an Excel Template.

Before you save as a template you want to:

  • Finalize the look and feel of your template
  • Use review and auditing tools
  • Remove unnecessary data and information
  • Unprotect cells and sheets as appropriate
  • Create comments as guides

Congratulations! Now you’re an Excel Pro! This completes our Excel Like a Pro Series. If you have any questions or need assistance, feel free to contact our Excel 2016 experts.

Wish That You Could Use Excel Like A Pro? Read More »

DON’T GET HACKED – 10 STATS THAT WILL SURPRISE YOU & 5 WAYS TO PROTECT YOUR BUSINESS

At nearly $1 Trillion in earnings a year, hacking is now at record proportions. Your data is a valuable asset, not only to you but to criminals as well. Don’t get hacked.

Don't Get Hacked

Here’s what you need to know.

  • 1 in 3 Americans has been hacked.
  • A hacker attacks someone every 39 seconds.
  • 61% of small businesses experienced a cyber-attack within the past year.
  • The average cost of a data breach in the U.S. is $7.35 Million.
  • $5 Billion was lost due to hacking in 2017. This is more than 15 times the total losses in 2016. Most of this cost was due to data breach fines, downtime, and productivity losses.
  • 54% of breaches are caused by negligent employees who click on suspicious websites and emails.
  • 20% of businesses experienced downtime of over 100 hours due to ransomware attacks.
  • 64% of businesses paid ransoms even though paying doesn’t guarantee that data will be returned.
  • The anticipated cost of cybercrime in the next 3 years is $6 Trillion.

The pool of cybersecurity experts is shrinking. By 2021 there will be 3.5 Million jobs that can’t be filled. The demand for security experts is increasing and is outpacing the supply.

5 THINGS TO DO RIGHT NOW

 Ignore Ransomware Threat Popups and Don’t Fall for Phishing Attacks.

These attacks say that your data will be encrypted so you can’t access it, but in many cases, this isn’t true; it’s just a ploy to get you to click on something harmful. Once you click on the link, then you’re in trouble. You may have to pay a ransom to get your files unlocked.

Ransomware is a type of malicious software (malware) that blocks access to a computer. It infects, locks, or takes control of a system and demands a ransom to unlock it. It’s also referred to as a crypto-virus, crypto-Trojan or crypto-worm. It then threatens that your data will be gone forever if you don’t pay using a form of anonymous online currency such as Bitcoin.

Phishing is when a scammer uses fraudulent emails, texts, or copycat websites to get you to click a link so they can steal your confidential information. Thieves are looking for information like social security numbers, account numbers, login IDs, and passwords. They use this information to rob you of your money and your identity. The odds are good that phishing will work. A campaign of 10 messages has a better than 90% chance of getting clicked on. The majority of account takeovers come from simple phishing attacks where you or someone in your organization gets tricked into releasing private credentials and information.

Use Hard-to-Guess Passwords and Two-Factor Authentication.

Use complex passwords with 9+ characters and don’t reuse passwords across your different accounts. Consider using a password manager like LastPass. For accounts that support this, two-factor authentication is an extra step worth taking to ensure the privacy of your data. It requires both your password and an additional piece of information to log in to an account. The second piece could be a code the company sends to your phone or a random number generated by an application or token. Two-factor authentication will protect your account even if your password is compromised.

Secure Wi-Fi With a Virtual Private Network (VPN).

Hackers now emulate free open Wi-Fi to steal your IDs and passwords. You can be fooled when you try to login to free Wi-Fi in airports, restaurants, and other public areas. When this happens, everything that you type is copied and archived by these criminals and used against you. Using a VPN encrypts your Internet connection and protects your privacy. When you connect to the Wi-Fi over your Virtual Private Network, no one can see the information you send, and your privacy is safeguarded at all times.

 Back Up Your Data.

Store data both onsite and offsite in a secure Enterprise-Based Cloud System. Back up your files regularly to ensure you have a duplicate of all your files and applications if your network is compromised. Traditional data backups can’t always restore all of an IT system’s data and settings. This is why you need both an onsite backup and a reliable backup via the Cloud. An enterprise-based cloud backup solution safeguards your data and ensures that it’s recoverable under any circumstance.

 Hire a Reputable Technology Solutions Provider to Help.

A reputable Technology Solutions Provider can deploy a layered security protocol with regular software patches, vulnerability management, and continuously-updated endpoint protection. They can also provide Security Awareness Training for your employees to help them recognize potential threats. With the right provider, you’ll boost your defense posture and decrease the likelihood that a data breach will take down your business.

Don’t get hacked. Contact us, and we’ll keep your data secure.

DON’T GET HACKED – 10 STATS THAT WILL SURPRISE YOU & 5 WAYS TO PROTECT YOUR BUSINESS Read More »

Remember Why We Celebrate Memorial Day

When we think of Memorial Day, we have visions of parades, going to the beach, enjoying a picnic in the park, or gathering with family and friends for a barbeque. But, as most of us know, this is a special day to honor military members who made the ultimate sacrifice for our country. Many of us will be visiting the gravesites and memorials of the men and women who served and died performing military service for our country.

The History Of Memorial Day

This year, Memorial Day is on Monday, May 28th. Memorial Day was first known as Decoration Day. It originally honored only those who lost their lives while fighting in the Civil War. In the spring of 1865 at the end of the Civil War, people throughout the U.S. held tributes to fallen soldiers by decorating their graves with flowers on Decoration Day.

General John A. Logan of the Grand Army of the Republic, proclaimed that the first Decoration Day be observed each year on May 30th.  On the first Decoration Day, General James Garfield made a speech at Arlington National Cemetery where 5,000 attendees decorated the graves of the more than 20,000 soldiers from both the Union and Confederacy. It was during this time that the federal government established the first national cemeteries.

Americans in the northern states followed suit with their own commemorative events, and by 1890 each recognized Decoration Day an official state holiday. Southern states honored their dead on separate days.

After World War I, the holiday evolved to commemorate American military members who died in all wars. In 1966, the federal government declared Waterloo, New York as the official birthplace of Memorial Day. They chose this city because, on May 5, 1866, Waterloo closed businesses so residents had a day where they could decorate the graves of soldiers.

However, a number of other cities claim to be the birthplace of Memorial Day. These include:

  • Columbus, Mississippi
  • Richmond, Virginia
  • Macon, Georgia
  • Carbondale, Illinois
  • Boalsburg, Pennsylvania

In 1968, the U.S. Congress passed the Uniform Monday Holiday Act, which established Memorial Day as the last Monday in May. It went into effect in 1971 and Memorial Day has been designated a federal holiday ever since.

In the year 2000, President Clinton signed the “National Moment of Remembrance Act,” which designates 3:00 p.m. local time on each Memorial Day as the National Moment of Remembrance.

Today, cities and towns across America hold Memorial Day parades each year along with military personnel and members of veterans’ organizations. Some of the largest parades take place in Washington, D.C., New York, and Chicago.

What Will You Be Doing On Memorial Day?

When Congress made Memorial Day into a mandatory three-day weekend with the National Holiday Act of 1971, it, unfortunately, caused some to think of it as a vacation weekend and to be distracted from the spirit and meaning of the day.

Some people confuse Memorial Day with Veterans Day. Veterans Day is a commemoration of all the individuals who have served or are currently serving in the nation’s armed forces.

Memorial Day was specifically enacted to honor those who died while serving the country. Because we also think of it as a “beginning of summer” celebration, this can tend to minimize the true meaning of Memorial Day.

Because of this, Hawaii Senator Daniel Inouye, a World War II veteran, introduced a Congressional measure to return Memorial Day to May 30 in 1987. He continued to do so every year until his death in 2012. In 1999, he wrote:

“Mr. President, in our effort to accommodate many Americans by making the last Monday in May, Memorial Day, we have lost sight of the significance of this day to our nation. Instead of using Memorial Day as a time to honor and reflect on the sacrifices made by Americans in combat, many Americans use the day as a celebration of the beginning of summer.” 3

Honoring Our Fallen Military Members

Without the sacrifice of the men and women in our Armed Forces, we wouldn’t enjoy the freedoms we have today. Even if you’re having fun celebrating this Memorial Day holiday, we should all take a moment to remember them.

Civil War – Approximately 620,000 Americans died. The Union lost almost 365,000 troops and the Confederacy about 260,000. More than half of these deaths were caused by disease.

World War I – 116,516 Americans died, more than half from disease.

World War II – 405,399 Americans died.

Korean War – 36,574 Americans died.

Vietnam Conflict – 58,220 Americans died.

Operation Desert Shield/Desert Storm – 383 service members died.

Operation Iraqi Freedom – 4,411 service members died.

Operation New Dawn – 73 service members died.

Operation Enduring Freedom – 2,346 service members died.

Operation Freedom’s Sentinel – 48 service members have died as of May 2018.

Operation Inherent Resolve – 61 service members have died as of May 2018. 1

A national moment of remembrance occurs at 3:00 p.m. local time on Memorial Day. Please join us in taking the time to remember and thank all of our fallen military members.

  1. https://www.cnn.com/2013/05/23/us/memorial-day-fast-facts/index.html
  2. https://www.history.com/topics/holidays/memorial-day-history
  3. http://people.com/celebrity/why-happy-memorial-day-is-inappropriate/

Memorial Day

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Technological Challenges Faced by Accounting Firms

Changes in technology come with a variety of challenges. First, there is the need to change and adapt to the new advancements. There are always financial costs associated with this process. The effects of technology are often widespread. Some people are concerned that new products and programs will put them out of work. The new developments in robotics are a good example. Many workers are concerned that their jobs will be taken over by robots in the future.

Accounting Firms Technology

If the past is any indication, this will not happen. What usually occurs is that the human workers do see a shift in the type of work they do, but they rarely are put out of work completely. Often, technological changes are a good thing. They make everyone’s job easier and remove all those boring, redundant tasks that no one wanted to do in the first place.

Technology in the accounting sector

The world of accounting has attracted numerous technological discoveries. These new programs reduce the error margin which leads to a more reliable outcome. Accounting programs can perform most tasks much easier than human beings and with more accuracy. This saves time and money for both the accountant and their customer. In the past, errors in financial reports or tax returns could cause quite a bit of trouble for everyone involved. With a good accounting program and someone to input the correct data, these errors are greatly reduced.

Stiff competition

Technology has increased the competition for accounting firms. Before the adoption of technology, accounting firms depended mostly on the skills of the employees of the firms. This meant, therefore, that competition was shaped by the accuracy and expertise of the workers in a firm. The credentials of an accounting firm’s employees went a long way in attracting a clientele.

In the world today, however, competition among accounting firms is shaped by technology. The first question that today’s client wants to know is which accounting software do you use. Everyone has a favorite accounting software and some people have a distinct dislike of certain programs. The one thing that software developers have learned over the years is to make all software as user friendly as possible. Accounting programs that require a genius to figure out don’t last very long. Everyone is searching for something they can learn quickly.

Increases in accounting fees

Modern accounting firms have raised their fees over the years, but so have all the other professions. Just try finding a lawyer who will work for $100 per hour. This was once a huge amount of money but today’s attorney’s charge an average of $300 per hour. Technology hasn’t made their fees any cheaper but it does make the job of billing clients much simpler.

The increase in accounting fees is attributable to a wide range of factors. The software purchase, maintenance, and renewal of licenses can be a big initial expense. Of course, with each new program that is released, that expensive software you just purchased may become obsolete overnight. For this reason, many accounting professionals choose monthly subscriptions. This concept allows an accounting firm to get the most advanced software on the market. The monthly subscription fee includes regular updates. This means that your software will never be obsolete. Usually, regular maintenance and support is included in your monthly charge as well. Many websites include training for your employees.

Most accountants will say that they enjoy and appreciate this type of convenience. They can focus on working with their customers. They don’t even have to think about whether their software is working okay and contains the latest changes in tax law. Everything works like it’s supposed to and if you have a problem, simply call the vendor and they will fix things straightaway.

Accounting programs do everything from reconciling bank statements to sending invoices to customers. Though these programs will never replace humans, they make their work much easier. They give the accountant time to find ways to help their clients save money.

Filing taxes

This task has always been stressful for individuals and business owners alike. There’s just no getting around paying your taxes though. Benjamin Franklin said that nothing in this life is certain except for death and taxes. Whether you own a small business or work for an employer, doing your taxes on time and correctly each year is imperative. If accounting software didn’t do anything except our taxes, it would be well worth it.

A good accounting program can help you keep track of your expenses throughout the year. You no longer need a shoebox for all those receipts. When it’s time to file your taxes, you can import all that data into the tax filing software and save yourself lots of time. Many people are still not comfortable doing their own taxes and since IRS penalties are often severe, it may be best to hire a good accountant to do them for you. Tax time is the busiest time of year for accountants.

Final thoughts

For accountants, technology has overall been very positive. The role of accountants has changed because of reliable software programs like Xero. Your accountant has the time to talk to you about saving money on your tax return, investing in new property, and ways to save on supplies. The role of the accountant has changed some due to technological advancements, but the changes have all been good.

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Office 365 GDPR Compliance Manager

Compliance Manager

Introduced by Microsoft, Compliance Manager is a data tracking system designed to ensure companies adhere to General Data Protection Regulations (GDPR). Organizations can sign up for paid Compliance Manager or subscribe to a free Compliance Manager via Microsoft tools such as Microsoft Azure, Dynamic 365 or Microsoft Cloud Services. Microsoft recently released the long-awaited office 365 GDPR Compliance Manager with a few upgrades. Professionals are eagerly trying it out and giving their opinions about this exciting new product. The compliance management tool is expected to attain general availability on different platforms in the course of 2018. Here’s a sneak peek at the basic attributes of this highly anticipated GDPR data protection compliance tool.

Relevance of the new Office 365 GDPR Compliance Manager

Microsoft finally unveiled their much-awaited General Data Protection Regulation program that experts have been so excited about. Shortly after, they announced its features in a blog post and details of the new features to help users get started. Most users do look forward to new office products, but this one has been designed to make compliance to the new GDPR regulations much easier. That makes it a valuable tool that every business needs. Most business owners confess that they don’t know enough about the new GDPR rules and they are not ready for the May 25 deadline.

One key attribute of the new Office 365 is that it will include the compliance manager which was first previewed in November 2017. To date, the compliance manager is available on Azure, Dynamics 365, and Office 365 Business. Plans are also underway to have it available for Enterprise Customers via public clouds in the near future.

So what’s all the fuss about the new Office 365 GDPR Compliance Manager?

Customers have complained about difficult-to-understand compliance challenges and the GDPR is admittedly a complex document. Microsoft has attempted to take some of the complexity and mystery out of these regulations so that business owners can comply without having to hire outside help.

The most common challenge has been the lack of in-house employees who understand how to prepare and fulfill these new regulations. Office 365 GDPR Compliance Manager is tailored to ensure end-to-end regulation compliance. It also effectively empowers your business to manage the three key components of compliance. As your business uses this product, it will continuously provide you with a risk assessment and score that can alert you if you aren’t in full compliance in some areas.

Advanced GDPR Compliance

Microsoft’s Compliance Manager was developed to track an organization’s IT systems in specific regard to the requirements of international standards for data protection. One major issue has been that many company owners have simply not taken steps to be ready for the May 25 deadline, when all web sites who do business with European companies must adhere to EU’s General Data Protection Regulation (GDPR).

To help with this problem, Microsoft has unveiled a special GDPR template which will effectively detect and categorize personal information in your data base relevant to GDPR. This is important because many companies are still somewhat careless with their customer’s personal data. According to GDPR, companies failing to provide adequate protection for customer data could face penalties of up to €20 million.

The Compliance Manager has two features that customers will use to scan and assess data risk:

  1. Compliance Score- Users are now able to assess data risk on an interactive dashboard on the new Microsoft 365 GDPR.
  2. Azure Information Protection Scanner- This feature identifies, classifies, labels and effectively protects both on-premises and hybrid user data. It periodically scans sensitive data on emails and attachments based on the organization’s policies.

New Admin Role of Compliance Manager

Along with these two outstanding updates to Microsoft Compliance Manager is a unified labelling tweak on the admin dashboard. Microsoft cited protection of documents as the main reason for unified labeling, which it denotes as information protection administration. In the past, security admins and global admins could access the systems as separate entities to the Azure data protection service. With the new Compliance Manager, the option of additional management access permission is missing on the Azure portal and PowerShell unifying security and global admin roles.

With this new set up, the compliance manager ensures consistency in the labeling of information for easy protection of data records. However, the unified admin labeling role is still on a preview phase. At the moment, it allows the admin to apply a data protection setting which differentiates security functions from general global admin functions on a single interface in line with GDPR. Microsoft’s compliance manager is now available for customers on a paid program and or a trial option for users of Microsoft cloud services.

The Future of Data Compliance

The number of customers and companies worried about cyber theft is growing. Consequently, there’s a rising need for tools that can help protect customer data. The GDPR attempts to do this. As long as data stays scattered across an organization’s systems, there’s a greater risk that it will be stolen or compromised in some way. Compliance with GDPR guidelines seeks to eliminate many of these risks. Though it will constitute a huge challenge for most website owners, the alternative is unacceptable. Hopefully, the new Office 365 GDPR Compliance Manager can take some of the confusion and apprehension out of the equation.

Office 365 GDPR Compliance

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Challenges Facing Today’s Manufacturing Firms

With the increase and diversification of consumer goods in the world today, there is a constant need for more manufacturing firms. Most manufacturing firms work around the clock and still can’t meet the needs of their customers. These companies play a big role in ensuring that the desires of consumers are met. Because of the urgent nature of manufacturing products, many manufacturers face numerous challenges.

Manufacturing Firms

These include:

Evolving consumer needs

Consumer’s tastes and needs are constantly evolving. Consumer needs are affected by factors such as the entertainment industry, the latest fashion trends, the weather, and even the environment in which the consumer lives. Manufacturing firms must constantly be scrambling to meet the ever-changing needs of consumers. This can be a daunting task. For most companies, it’s time-consuming and expensive to change the manufacturing process. Changes in consumer needs can either be systemic or abrupt. While systemic changes are predictable and somewhat easier to deal with, changes which occur abruptly pose the greatest challenge to manufacturing firms. Firms are forced to make unexpected modifications to their products and the process of production.

Technological changes

Like consumer needs, technology is constantly changing. Changes in technology are viewed positively in most circumstances. New technology can make doing certain jobs simpler while improving accuracy. Machines can now do the work of dozens of humans, reducing the number of people employed.

Technology, however, may have adverse effects on businesses in various ways. First of all, with technology comes the risk of cybercrime. Cyber-attacks are a constant threat that manufacturing firms have to be aware of. These attacks can have negative effects on the firm, including revealing their trade secrets or exposing their client list. This, in turn, can result in a loss of revenue and the company may be at a disadvantage in the marketplace.

Another problem associated with technology is the rate at which technology changes. Today, you may have the most modern equipment available, but all that could change with some new invention. Keeping up with changing technology in the world of manufacturing can be an expensive affair. Sometimes equipment can be modified and sometimes it must be replaced. This means that a manufacturing company must constantly be on the outlook for new and advanced technology and must have both the willingness and the money to purchase or upgrade their machinery. This can be costly.

Compliance with rules and regulations

Without a doubt, the manufacturing industry is one of the most regulated industries in any given country. Most governments exercise a lot of power in this area because of the effects that these firms’ products can have on consumers. Some rules and regulations affecting manufacturing firms include taxation, standardization rules, and consumer protection regulations. Manufacturing firms are also required to ensure that their premises are safe for workers. Accidents in large, busy manufacturing plants are common, but they do slow down the workflow. In some cases, the plant can be fined for not following the set human safety standards. Most of the time, compliance with these regulations is costly.

Competition

This has been a common problem for firms since time immemorial. Growth in the number of manufacturing firms is bound to increase competition. Competition in the world today, however, is not the same as in days past. With the fast adoption of the World Wide Web, it has become increasingly easier for competitors to market their products in a global marketplace. Manufacturing firms in China, for example, are extremely hard to beat on their prices and turnaround times. The Chinese do not have wage or safety laws. They can work their people around the clock and many do. Competitors in the United States will have a hard time matching the low prices of Chinese manufacturers. In the US, companies must observe OHSA safety laws and they must pay workers a minimum wage. This has led to most companies going overseas for their products and manufacturing needs.

Lack of adequately skilled personnel

One of the biggest problems faced by employers in the world today is the number of baby boomers attaining retirement age. Upon retiring, baby boomers leave a vacuum in the field, having taken their numerous years of experience with them. People taking over from the baby boomers, on the other hand, are not adequately prepared or skilled enough to fill in the gap left. Firms are thus spending a lot of money training the new workforce.

Inflation

Money is generally hard to come by for most people in the world today. Poor economic policies and poor implementation of sound economic rules has caused a rise in inflation rates over the years. When there is an improvement, it is usually by a rather small margin, which does not make much of an impact in the lives of most people. Manufacturing firms are hard hit by inflation. Firstly, the cost of raw materials that they depend on is likely to rise as a result of inflation. The cost of production, generally, also rises. This means a rise in the cost of the finished product. But because inflation affects everyone, consumers may not have enough money to purchase these higher priced items. Consumers can now surf the web and find cheaper products from all over the world.

Final thoughts

Manufacturing firms play a big role in every country’s economy. They ensure that there is always a supply to meet the growing demand. However, the problems they face each year make their work much more challenging. Juggling all the various components required for success can leave some manufacturers out in the cold.

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Challenges Law Firms Should Be Ready To Face In 2018

A critical skill that an aspiring lawyer must possess is commercial awareness. One particularly important aspect is to demonstrate a comprehensive understanding of the market in which these law firms work. At the end of the day, any firm is just a business like all the others and therefore, it should react similarly to the changes made in the industry.

Law Firm Computer Services

A law firm should capitalize on new opportunities that pop up while also working on overcoming the obstacles so that it can stay ahead of other law firms. The year 2018 brings about a new set of challenges that law firms should work on if they wish to thrive in this globally competitive sector. Below, we cover three of the major issues that law firms will be facing this year:

Cybersecurity

Cybersecurity is becoming a big issue, and hackers have started to target an increasing number of institutions. For instance, there was a ransomware hack back in 2017 that threatened numerous organizations in more than 150 countries across the globe.

Hackers target law firms since they possess exceptionally confidential and valuable information that hackers can use for monetary purposes. Sensitive information that law firms possess include patents, bank information, trade secrets, and in some cases, government secrets as well. One key task for law firms is to make sure that the client’s data is protected at all times. However, with the increasing number of threats, as well as the complexity of the attacks, security has become a great challenge.

Failure to protect the data adequately can cause two major problems. Firstly, law firms can face claims of negligence and claimants can argue that law firms are negligent about taking care of data. They can also argue that law firms have breached the contract that stated they would carry out services with reasonable care and skillfulness.

Secondly, when looking from an economic and business perspective, it can undermine the reputation of the firm.

The solution to this challenge is to choose only top-of-the-line security. This year, firms should make security their top priority. An attorney must make sure that the firm itself, as well as third-party vendors, adhere to advanced industry standards to guarantee that a secure environment is maintained. They should follow practices such as conducting training with users regarding best security practices, never storing data on personal devices, and multi-factor authentication.

Incorporating technology

Technology also plays a big factor in determining how employees work in law firms. Due to technological advancements, efficiency has increased such that the time lawyers spend on a task is reduced.

While technology that enables lawyers to become more productive has been evolving for a number of years, the underlying problem is that firms usually have many people working for them that may not be well-trained. This failure has led to data breaches and ransomware attacks when employees take certain actions that allow cyber thieves inside. Training for all employees must be ongoing. People get busy and forget, then make careless mistakes. Monthly training sessions can raise awareness.

Though some security solutions promote unrealistic and lofty expectations, simple monthly training has proven to be very effective.  Human error is most often the reason why a law firm’s network is infected with a virus or worm.

The easy solution for this problem is mandatory monthly security training. People can be readily taught exactly what to look for in emails. A security professional can explain how phishing scams work. Better informed employees are far less likely to click on a suspicious link that downloads a deadly ransomware attack.

Helping users accept change

Implementing change is difficult because humans are just naturally resistant to change. Research suggests that 70% of initiatives taken for organizational change do not achieve their target. While there are numerous factors that can be blamed for this failure, employee resistance is the biggest one, contributing to 39%. While change is often not welcome, it is definitely possible. Employees must understand the reason for these changes. They must fully grasp the cost of one single breach.

Employees once resisted new technology as well, but today, people seem to enjoy learning about all the new robotic gadgets being invented. Users of new technology or changes to security should be fully involved from the beginning. The key is to keep it simple. The management is responsible for communicating their expectations and explaining to the staff why the change is critical.

Once employees understand why new security measures have been put in place, they should be fully on-board. After all, if a law firm experiences a huge breach that costs millions, it will affect everyone that works at the firm. Jobs could be lost, along with damage to the firm’s reputation.

Each year brings new challenges with it. Though new technology is often viewed with some trepidation, the end result is that law firms will be able to get more done with fewer resources. This can improve the bottom line and help a firm move ahead of the competition. Whether you’re dealing with new security challenges or a new content management system, face the challenge head-on.

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Better Get Ready – The GDPR Goes Into Effect May 25, 2018!

What Is It?  What Do We Need To Know?  What Should We Do?

First step:  Watch our training session on GDPR – Click Here

If you don’t know what the GDPR is, and if you’re not ready for it, you’re going to get caught short because this is a legal deadline and it’s coming up fast. The General Data Protection Regulation goes into effect May 25, 2018.  It’s a privacy law that the European Union is enforcing to protect the personal data businesses collect. Even if your business is outside of the EU, you must comply.

GDPR Compliance

What is the GDPR?

The GDPR affects all internet business worldwide. It’s a very complex law, so we can’t explain everything here. We’ve provided some resources below that you should check out.  Keep in mind that there are many gray areas where this law is concerned. So, you should do some research to determine how the law affects your organization’s unique situation.

The GDPR is an internet privacy law. All businesses, small or large, and even entrepreneurs who do business on the Internet with consumers located in the European Union need to be aware of how the law affects them.

It doesn’t matter if your company is inside the EU, or anywhere else in the world– If you do business with anyone in the following countries, you must comply with this new law by May 25th:

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Cyprus
  6. Czech Republic
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Greece
  13. Hungary
  14. Ireland
  15. Italy
  16. Latvia
  17. Lithuania
  18. Luxembourg
  19. Malta
  20. Netherlands
  21. Poland
  22. Portugal
  23. Romania
  24. Slovakia
  25. Slovenia
  26. Spain
  27. Sweden
  28. United Kingdom

The GDPR is a consumer data protection law. It ensures that individuals can:

  • Access their personal data.
  • Export their personal data.
  • Correct errors in their personal data.
  • Object to the processing of their personal data.
  • Erase their personal data.

The GDPR applies to the acquisition, processing, and storage of personal data – from initial gathering to final deletion of this data and every point in between. It applies specifically to personal data and anything that pertains to identifiable data such as:

  • Names
  • Email Addresses
  • Physical Addresses
  • Phone Numbers
  • Birthdate
  • Age
  • Sex
  • Race
  • ID Numbers
  • Nationality
  • Citizenship
  • Marital Status
  • Family Data
  • Health Data
  • Physical Characteristics
  • Profile Pictures
  • Occupation
  • Employment History
  • Income
  • IP Addresses
  • Cookies
  • (and more)

This could be information you collect automatically from Google, an opt-in, or other collection methods online – anything that would identify an individual.

How Will The GDPR Affect My Business?

If your business has a website or an email list, you may be affected.

The GDPR affects any business relationship or transaction whether commercial or free where one or more of the entities are in the European Union. It’s not based on citizenship, rather location.  Any business within the EU must comply with the GDPR across its entire audience. If your business is in any of the 28 European Union Member States, you must comply with the law if you conduct a transaction with anyone located anywhere. If your business is located in the U.S. and you collect data about any business or person in the EU, you must comply with the GDPR.

How Should We Prepare For The GDPR?

There are three requirements you must meet before May 25th.

Controls and Notifications

  • Protect personal data using appropriate security.
  • Notify authorities of personal data breaches.
  • Obtain appropriate consents for processing data.
  • Keep records detailing data processing.

Transparent Policies

  • Provide clear notice of data collection.
  • Outline processing purposes and use cases.
  • Define data retention and deletion policies.

IT and Training

  • Train privacy personnel and employees.
  • Audit and update data policies.
  • Employ a Data Protection Officer (if required).
  • Create and manage compliant vendor contracts.

Some Examples

Before the GDPR:

Let’s say you offer a whitepaper or free video to people online. Before the GDPR, your prospect provided their information, you gave them the freebie, and the consent was assumed because they accepted your gift.  Pretty easy, right?

After the GDPR:

You can no longer assume that their consent is given if they accept your gift. Now you must specifically obtain their consent. It must be given freely, specifically, and be unambiguous. Nor can you require them to give their consent to receive the gift.

Note: This new standard applies to all of your existing lists. Beginning May 25th, you can no longer send marketing emails to anyone who hasn’t given their precise consent for you to keep their personal information.  Plus, you cannot go back and ask them for their consent. You’ll need a stand-alone system to do this.

What Can We Do To Comply With These Strict Rules?

This is important. You must do this BEFORE May 25, 2018.

Compliance/Preservation

Step 1. Segment your email mailing lists into two parts.

  • Non-EU subscribers
  • EU-based subscribers and any unknowns

You want to continue to build goodwill with your Non-EU contacts so reach out to them as you would have before.  The EU-based and unknowns you’ll need to re-engage with. Here’s what we mean:

Step 2. Re-engage EU-based and Unknowns.

  • Before emailing them, add additional value and content to your website.
  • Then send them a link to your website and request their specific consent to keep their personal information.
  • Set up a system to migrate those who give consent over to it.
  • On May 24, 2018, you must delete anyone in this group who hasn’t consented. 

Remember, storing and deleting their information is considered processing. That’s why you must do this BEFORE May 25th.

Breach Notification Requirements

The 2018 GDPR replaces the old Data Protection Directive of 1995. The most recent GDPR breach notification requirement was enacted in April 2016.  It set a higher compliance standard for data inventory, and a defined risk management process and mandatory notification to data protection authorities.

Breach notification is a huge endeavor and requires involvement from everyone inside an organization. In-house tech support and outsourced Technology Service Providers should have acquired a good understanding of the consequences a data breach causes and the data breach notification requirements for their organization.  They must be prepared in advance to respond to security incidents.

The Following Are Additional Steps You Should Take To Prepare Your Technology Before May 25th  

Your Technology Solutions Provider Can Help

  • Perform a thorough inventory of your personally identifiable information, where it’s stored–in onsite storage or in the Cloud. And determine what geographical locations it’s housed. Don’t forget about your databases. PII is often stored in databases.
  • Perform a Gap Analysis. This is a process where you compare your organization’s IT performance to the expected requirements. It helps you understand if your technology and other resources are operating effectively. By doing this, your Technology Solution Provider (TSP) can then create an action plan to fill in the gaps. The right TSP will understand the GDPR regulations and how your IT must support your compliance efforts.
  • Develop an Action Plan. Your TSP should document a detailed action plan for how to use technology to meet the GDPR if you experience a data breach. This should include individuals’ roles and responsibilities. Conduct tabletop exercises to practice how the plan will work with specific timelines and milestones.
  • Ensure data privacy. If you don’t have a Technology Solution Provider, then you need one for this. Data protection is key for any-sized organization. Consumers have the right to have their data erased if they want. This is called “the right to be forgotten.”  This is a concept that was put into practice in the European Union in 2006, and it’s a part of the GDPR. You won’t be able to do this if their data is stolen.
  • Be sure to document and monitor everything that you do that’s related to GDPR Compliance. This includes any changes or upgrades that your Tech Company makes to your IT environment. You may need to demonstrate that you’ve done your due diligence when it comes to protecting citizens’ private information and that you practice “defense-in-depth” strategies where you use multiple layers of security controls when it comes to your technology.

Resources To Check Out For More Information

The European Commission’s website regarding the GDPR:

https://ec.europa.eu/info/law/law-topic/data-protection

Wikipedia

General Data Protection Regulation

https://en.wikipedia.org/wiki/General_Data_Protection_Regulation

Information from the service vendors you use:

  • Mail Chimp
  • Salesforce
  • Google
  • Microsoft

These and other services have GDPR-centric web pages with helpful information that impacts your relationship with them, how they handle processing, and how they can help you comply with the new regulations.

Get going now. There’s a lot to do before May 25th!

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