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Google’s Recent Speed Update (Questions/Answers)

Google Speed Update Is Now Out.

What Does This Mean for You?

On July 9th, Google began rolling out the Google Speed Update that they first announced in January 2018. So why is Google’s new speed update important for you if you have a business website?

Bounce Rates Affect Search Rankings

According to Google data, a 3-second load time increases the bounce rate by 32%. Bounce rate is an Internet marketing term used to evaluate web traffic. It represents the percentage of visitors who enter the site and then leave (“bounce”) instead of remaining to view other pages on the same site. What’s more startling is that if your site takes 5 seconds to load, it can increase your bounce rates by 90%, according to Google. To put it in laymen’s terms, every bounce could mean a prospective customer lost.

Since 2010, Google has determined that site speed is a direct ranking factor. Google sees a bounce as a strike against the site in their rankings. At the time, in 2010, this was a desktop-only search update, but the new update includes mobile sites as well.

Google now suggests that website creators embrace a mobile first attitude to accommodate a large number of people now using mobile devices to browse the web. This means that pages should load in less than a second, as slow sites will pay the price in terms of lower search rankings.

While this new update only affects a small percentage of queries and has no precise sign of percentages, according to Google, it’s still important to investigate how Google’s speed update affects you.

What Pages Will Google Speed Update Affect?

The speed update will only affect the slowest pages; the ones that Google states, “deliver the slowest experience to users”. If you already have a site with pages well optimized for speed, this update is not exact enough for you to troubleshoot ways to lower your load time by milliseconds.

However, if you do have pages with poor load times, the update should cause you to sit up and take notice. Many companies depend on consistent organic traffic to push their business, so poor load times should be a big concern.

How Can You Determine Your Page Speed?

It’s important to determine how fast your site loads and where the holdups are. There are several tools you can use to do this. Here are some helpful tips you can use to measure and troubleshoot website speed and page load times.

Google Page Speed Insights

A good place to start for measuring website load times is Google Page Speed Insights. On this site, type and enter the URL of the page you want to check. You will get a report evaluating page speed and user experience, as well as tips on ways to make your website faster.

Pingdom

Pingdom has a website speed test tool similar way to Google Page Speed Insights, but it gives you a report divided into several sections. These include page analysis, a performance grade and a waterfall analysis, helping you identify the most vital causes of website slowdown and how to fix them. It also does a great job of explaining its analytics and testing using a color-coded system.

GTMetrix

GTMetrix combines information from other online page speed tools. After you enter your URL into the on-screen box, it generates a report highlighting tons of different aspects of website load times, and it grades each one from A to F. This grading system lets you take a peek at the areas of your site that worked well and the ones that need your help. Also, GTMetrix ranks the serious issues first, in order of importance, so you know what needs the most attention.

Google Analytics

Google Analytics shows you which pages are underperforming and gives tips on how to identify significant trends as to whether things are getting better or worse. It does this by including site speed in its reports, which can be found in the Behavior section. The Page Speed Suggestions link shows how individual pages could be improved, allowing you to focus on the most important pages first.

How Do You Fix Website Page Speed Issues?

Once you have identified the holdups on your site, the next move is to fix them. All of the tools listed above make suggestions.

Here is a list of the most common recommendations you find on these tests:

  • Reduce the size of your images
  • Refine your hosting
  • Optimize your code
  • Use a content delivery network
  • Compress your site
  • Use caching
  • Optimize scripts
  • Reduce the number of external services you use

After you make the recommended fixes, it’s a good idea to test your site to establish a benchmark and re-test at regular intervals.

Any Other Suggestions?

One last tip that Google gives about the speed update is, “The intent of the search query is still a very strong signal, so a slow page may still rank highly if it has great, relevant content.”

Although speed is important, it should not take precedence over the strength of your site’s content. Bad content that loads fast will not rank well. Good content is always going to make your site stronger.

However, if you have great content that is performing well, but your site speed is slow, you might as well take the steps to improve your speed to ensure the best rankings.

 

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Are You Safe From A Cyber Attack? (Business Owner Information)

5 Security Questions You Should Be Asking Your Team

Cyber threats are continuously advancing with new and more complex threats rising to the surface around the globe. In order for a business to meet its objectives and deliver its product and services, it has to be increasingly dependent on technology, including the Internet. While this increases cyber risks that could cause a disruption to your company, it is a manageable risk with the right cyber security solutions in place.

Cyber Attacks

Businesses face a multitude of cyber threats, some with severe effects that will require strict security measures. As a business leader, you may not need a clear understanding of the technical details, but in this new age, you should know exactly what your IT team is doing to protect your company from cyber threats.

Your team may have security protocols in place, but have you looked deeper into your cybersecurity lately? Where are your biggest weaknesses?

This article provides key questions to guide you in your discussions about cybersecurity risk management with your team.

5 Questions Leaders Should Ask About Cyber Threats

How Is Our Top Leadership Informed About Cyber Risks to Our Company?

Consistent communication between the company head and those responsible for

managing cyber risks provides constant awareness of current risks affecting the company and the impact it can have on a business. Since the buck stops with you, the CEO is responsible to manage and oversee the business’ risk management. This

oversight includes the on-going evaluation of cybersecurity budgets, incident reports, risk assessment scores, and policy improvements.

What Is the Present Business Impact of Cyber Risks to Our Company, and What Is Our Plan to Address These Known Risks?

Cybersecurity does not necessarily mean applying a checklist of requirements.  It is ensuring that your company is managing cyber risks to a satisfactory level. Managing cybersecurity risks keeps a strategic framework in place for your team that evaluates and manages cybersecurity risk throughout the company.

Identifying critical data and its impacts from cyber threats are crucial to understanding a company’s risk to exposure of a cyber-attack.  Whether you look at it from a financial, competitive, reputational, or regulatory point of view, risk assessment outcomes and team feedback is important to identify.

Is Our Cybersecurity Program Applying Best Practices and Industry Standards?

An across-the-board cybersecurity plan leverages industry standards and best practices

to protect systems that house your company’s important data. Your plan should uncover impending problems before they arise. This proactive strategy enables your team to initiate a timely response if an attack were to occur. Keep a strong recovery plan in place that prevents you from making rash decisions due to panic.

Establishing a good baseline for compliance requirements helps to address specific vulnerabilities, but they do not sufficiently speak to new and active threats or sophisticated attacks. Using a risk-based approach to apply cybersecurity standards and practices will result in much more cost-effective and comprehensive management of these risks than simple compliance activities alone. Consistently asking “what if” questions will help you stay ahead of the attack.

What Types of Cyber Threats Does Your Security Team Identify Each Week?

Your IT department should be able to calculate how much malicious traffic is being stopped by your current security protocols. Awareness of your business’ cyber risk situation needs to involve the timely detection of data breaches, and an awareness of current threats and vulnerabilities to your company. Your IT staff should be consistently analyzing, gathering, and integrating risk data from different sources and participating in threat information sharing with your team.  This will help you identify and respond to threats rapidly. The best scenario is to safeguard your network from attack in the first place.

How Far-reaching Is Our Cyber Incident Response Plan? How Often Do We Test It?

Do you have a network operations center reporting to you? They can provide real-time and trending data on current cyber threats. What about a manager who can identify deliberate risks, such as risks to the supply chain generated by third-party vendors? A high number of cyber-attacks involve third-party vendors who get careless.

An early response can constrain or even prevent an attack on your network. A significant piece of the puzzle includes your company’s cyber incident response preparation. Planning should be carried out in conjunction with other important entities that you interact with day-to-day.  This includes incorporating cyber event response procedures with your current policies. A strong disaster recovery and business continuity plan should already be in place.

Some key players in this security planning could include the following:

  • Chief Information Officer
  • Chief Information Security Officer
  • Business Partners
  • System Operator Partners
  • General Counsel
  • Public Affairs

Wrap Up

When you go through these 5 questions with your team, you will be able to better measure the condition of your current security and ensure you have a plan to proactively manage cyber security for the future. Revisit these questions often to accurately address new cyber threats. Cyber security is a dynamic, ever-changing field that requires vigilance.

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What The Sunset Of Windows 7 Means To Its Users

Windows 7 is being “put out to pasture” by Microsoft at the beginning of 2020.  Not all Windows 7 users are aware of precisely what this means and how it can affect their day-to-day business.  Because of impending issues, such as steadily degrading usability and increasing security vulnerabilities, Windows 7 users need to know what to expect and what their options are.

Quick Background On Windows 7

Windows 7 was released in October of 2009.  Its purpose was to serve as an incremental upgrade to the not-so-well-received Windows Vista operating system. Windows 7 included some much-needed improvements to Windows Aero, the new user interface that Microsoft introduced with Vista, and with improved performance.  Users responded far more positively to Windows 7 than they did Vista, primarily because it addressed so many of Vista’s deficiencies.  The Windows 7 Service Pack 1 came out in 2011, and a platform update was released a few years later in 2013.

By 2014, however, Microsoft began preparations for the retirement of Windows 7 as they began stopping its retail sales.  Next, mainstream support for the operating system came to a halt.  In 2016, PCs were no longer shipped with Windows 7 pre-installed.  Microsoft then announced that on January 14, 2020, extended support for Windows 7 would end.  That was the official sunset announcement.

What Sunset Means

Sunset begins with Microsoft no longer offering extended support for Windows 7.  It also means no more security updates, bug fixes, or service packs.  That, in turn, means the usability, security, and performance of Windows 7 will begin to degrade with time.  On the surface, applications and the operating system will generally perform all right, but there will always be exceptions.  Over time, however, there will be a definite trend toward more issues, steadily poorer performance, and serious security vulnerabilities.

Why This Important to Windows 7 Users
Here is what a Windows 7 user can expect to see after sunset begins:

  • Software, utilities, and features may become incompatible
  • Applications no longer receive updates that apply to Windows 7
  • New devices (g., printers or webcams) may not be able to connect with Windows 7
  • Antivirus will not be updated, and third-party virus protection software will eventually stop supporting Windows 7
  • Software bug fixes are no longer patched, leaving the system open to exploitation
  • Online banking transaction systems may expire if their authentication and encryption methods cannot be supported by Windows 7

Also, incompatibility can quickly become a problem for companies whose customers or partners need them to use or interface with software that simply will not run correctly on Windows 7.  Running a sunset operating system can also cause problems when attempts are made to add devices or install new software.

The most serious issues with sunsetting are those involving security.  Hackers will know that Windows 7 has become vulnerable and will seek out ways to exploit those weaknesses.  This leaves a system susceptible to malware, ransomware, and viruses.  The probability of suffering from an attack that renders your computers unusable will continue to increase with time.

Windows 7 Sunset

Options Available to Windows 7 Users

If you are running Windows 7, then now is the time to start migrating to a new operating system.  The most straightforward upgrade path would be Windows 10, which still has some of the look and feel of Windows 7 with a plethora of new features and even better usability.

The other option for most businesses is switching to Mac OS.  This means an entirely new work environment for traditional Microsoft users. This option can involve a steep learning curve.  While some Microsoft packages, such as Office, are available for Mac OS, they work a bit differently and it will take some time for new users to become proficient. Macs can also be more expensive than a Windows-based computer system, but have a reputation for being more reliable.

Unless a business is heavily involved in video production or graphic design, Windows 10 is probably the best option.

Getting Ready to Migrate

Before migrating, perform an inventory of software and group each application into one of three groups: unwanted, optional, or required.  Some software may require an upgrade to run on a newer operating system.  Next, prepare a similar inventory of hardware.  As with the software, some hardware may need to be updated or replaced to remain compatible with the new operating system. Also, check the requirements of the replacement operating system, paying special attention to available hard drive space, physical memory, and processor or CPU needs.

Please note that if a machine is already getting a bit outdated (e.g., 7 or more years old), it might make sense to purchase a new machine with Windows 10 pre-installed. The Trump tariffs will cause an increase in the price of computers, scanners, printers, servers and even their components. So now is definitely the best time to buy!

Conclusion

With the sunset of Windows 7 impending, now is the time to start the process of migrating to a new operating system, whether it be Windows 10 or Mac OS.  Failure to upgrade will not only lead to issues with compatibility and performance, but will involve serious security risks.

What The Sunset Of Windows 7 Means To Its Users Read More »

What Is The Best Mobile Scanning App?

With the business world rapidly moving towards the digitization of documents, mobile scanning apps are becoming necessary for both work and personal use. However, in our day-to-day interactions, we encounter entities, such as the government or doctor’s office that require old-fashioned forms that are printed on paper.

Mobile Scanning App

Sometimes we are handed a business card from someone with important contact information we need to retain. Because not everything has moved to digital media, the most useful resolution is to quickly transform any paper you’re handed into digital data, which you can store and edit on your computers and mobile devices. Once stored, you have them practically forever if need be.

Think about the amount of physical information you encounter daily that you need to retain for your professional and personal life: spreadsheets, software information, receipts, financial records, old photographs your parents have, etc. If you need to capture that data or images for future use, having a scanner at your beck and call is an efficient way to operate.

The availability of a mobile scanning app that runs off your smartphone and uses your phone cam to snap the image can allow you to capture more information. This gives you the freedom to correctly analyze and pull out the important stuff for later.

Let’s look at some of the best mobile apps out there. Some of these scanning apps are free, while others are highly affordable. Try to match up your needs to the right app.

What Are The Best Free Mobile Scanning Apps?

Microsoft Office Lens for Android

Microsoft recently launched Office Lens for Android, a scanning app that lets you shoot photos of written materials like notepads, printed documents, and whiteboards, converting printed words in the image to editable text through OCR. Microsoft has other mobile scanning apps such as Evernote, but they’ve added some remarkable functions to this new app. The Office Lens gives you the ability to scan documents, cards, and whiteboards with your Android phone, making them more readable and editable. Best of all, it’s a free app!

Evernote Scannable for iPhone

If you are already an Evernote user, this app scans anything you put in front of it and sends it to your Evernote account, or another place that you designate. It has the capability to share the files with other people very easily, as well. Imagine you’re in a meeting with a number of team members or clients. You can use the app to scan a few files from the meeting, and Scannable will instinctively ask you if you want to share the images with the people in your meeting. If you have already listed the attendees in a meeting invite and you’ve granted Scannable access to your calendar, it will send them the data immediately. How’s that for convenience?

Adobe Scan for iPhone

If you already have a paid Adobe Document Cloud or Creative Cloud account and use it regularly, this app is a no-brainer. Sometimes you have a piece of paper that you need to get into digital form. The Adobe Scan app can not only produce a PDF using your smartphone camera, but it can also employ optical-character recognition (OCR) to the scanned image so that you can freely edit its text. For an app that automatically detects, captures, and converts printed text to digital form, Adobe Scan is a perfect app. But once again, you need a paid subscription to get all its impressive features.

What Are The Best Mobile Scanning Apps Under 5 Dollars?

Abbyy FineScanner

Abbyy has been in the scanning technology business for a very long time, and that gives them a leg up on the new and robust competition. Experts have been impressed with its use on older high-end desktop scanners. Its mobile scanning tool Abbyy FineScanner, is impressive as well. FineScanner does a terrific job of scanning any type of printed document. It’s very fast at snapping the photo image and also gives the user the option of color or black-and-white.

The one downside to the Abbyy FineScanner is its price disclosure. You can download a free version, but the free version doesn’t support the software’s best feature, its optical character recognition (OCR). For this feature, you need to pay either $4.99 a month or $19.99 for the year. If you sign up through the website, a free month of premium subscription is available.

Intsig CamScanner

This mobile scanning application has a unique feature that sets it apart from other apps under $5. The Instig CamScanner will separate the document acquisition process (take a picture of the image and turn it into text) from the document management process. If speed is important to you, this app is very fast at taking the image and converting it for you. Intsig CamScanner’s optical character recognition (OCR) is not as accurate as some of the other apps. If accuracy is crucial for you, Instig CamScanner might not be the right scan app for you to download.

TurboScan

TurboScan, a $4.99 app for Android and iOS, is an unpretentious app that precisely saves documents and images for you to edit elsewhere. It is not the fastest, nor does it have a processing niche like the other featured mobile scanning apps. What it does have is consistency in both its accuracy and quality at an affordable price.

Wrap Up

Technology is moving forward at a lightning fast pace. Be sure to check often for the latest and greatest scanning apps and you might be surprised at what some tech guru has come up with.

 

What Is The Best Mobile Scanning App? Read More »

Why do executives choose to bring in IT consultants to plan and enact business continuity strategies?

A business continuity plan is one that ensures continuous delivery of products and services to clients, especially after critical operations have ceased, as often happens after a major disaster.

Business Continuity Strategies

How exactly does a business continuity plan work? This system is put in place to ensure that if your operations are disrupted for any reason, there are mechanisms in place to get things back up and running as quickly as possible. Years ago, this was not considered necessary by most business owners. However, with the number of severe disasters America suffers each year, it has become essential.

From one end of the nation to the other, disasters do strike. California now experiences more severe fire seasons than ever, not to mention earthquakes. All coastal areas, especially in the south and along the east coast are prone to floods and hurricanes. The mid-section of America is known as “Tornado Alley.” There’s seemingly nothing we can do to stop Mother Nature, but we can be prepared. As a business owner, this is a must.

The Role Played By IT Organizations In A Business Continuity Plan

Nowadays, most businesses depend wholly on their computer and networking systems for everything from customer service and shipping to billing.

Any type of disruption to your business operations can be costly in more ways than one. Often, the disruption turns out to be an IT issue. Certain industries are even more vulnerable. These include health organizations. They provide critical services to their patients. The whole nature of healthcare is providing excellent patient care. That means on-time, dependable services. In this sector, lives literally are at stake, so a business continuity plan is vital.

A Business Continuity Plan includes setting up, running, and maintaining backup systems for all data and applications.  Most include onsite and offsite data backup and recovery initiatives.

Important Aspects Of An Effective Business Continuity Plan

Any plan must be well-thought-out and well-orchestrated so that it works correctly and quickly to restore access to files and apps. Below is a simple checklist with guidelines about how to create a Roadmap to your own customized Business Continuity Plan.

  • Conduct A Business Impact Analysis

This establishes the core mandate of the business. From this analysis, a business owner can derive the importance of the most critical services offered by that specific organization. The impact analysis should also be aimed at discovering the internal and external impacts that any disruption would cause. Once the critical services and products have been identified, they must be put on a priority list. The priority list should be based on other factors such as additional expenses, loss of revenue, and even intangible losses.

Some of the identified threats in a business include natural disasters such as earthquakes, floods, and tornados depending on the geographical area where your business is situated. Other general threats include fires, cyber-attacks, and even terrorist attacks. Each of these may have different impacts and so the recovery plan must be able to address each of these threats separately.

  • Designing The Continuity Plan

In designing your plan, you must also identify the specific person or department that will be responsible for its implementation in that area. In most instances, the IT department will be a big part of this, whether you’re using in-house personnel or IT managed services. Public Relations might also come in handy, especially in the event of a natural disaster. It’s important to keep your customers or patients calm during the crisis. Customers need and want to know what’s going on. Try to be as transparent as possible. This can help you avoid the loss of customer trust and brand reputation.

  • Facility Resources

What resources have been set aside to help in the recovery process? Your budget should include an allocation for unexpected negative events. Whether your office is flooded because of a plumbing leak, or the roof is torn off by high winds, you need monies in your budget allocated for just this type of incident.

For instance, cyber-crimes are becoming almost commonplace. In the case of a cyber-attack, are you prepared? What would you do if today, one of your employees clicked on a bad link and a ransomware virus was downloaded into your computer system? Do you have IT experts on staff who would know what to do? Are you prepared to pay a ransom of thousands of dollars to restore access to your database? Cyber-crimes are occurring with much more frequency. They can bring a business to a standstill in a moment’s time.

Testing Your Business Continuity Plan

This is the phase that comes immediately after implantation of the plan itself. Testing your plan is so important. You may have missed something critical during the planning stages. Now is the time to find out where the gaps are. This is your golden opportunity to fix those gaps and address all those issues. If you wait until a real disaster strikes, it could end up costing a lot more money to deal with the evolving circumstances.

Why Executives Work With IT Consultants

Tragedy strikes when least expected. Those who survive are the ones who adequately prepared for every contingency. Most business owners are simply not experienced enough to do all this legwork and planning on their own. It takes a specialized team of people to design, implement and test a Business Continuity Plan. That’s why so many of today’s savvy business executives hire IT consultants who specialize in this field.

A good IT consultant will come in and asses your current IT infrastructure. They will help you understand what your strengths and weaknesses are. They will put together a plan that fits your budgetary requirements. In the end, you should be able to institute a much stronger business continuity plan for less money when you work with a professional IT consultant. They bring value to the process of planning for the unforeseen.

Why do executives choose to bring in IT consultants to plan and enact business continuity strategies? Read More »

Tips to Keep IT Managers on Top of Their Work

An IT manager’s work can be difficult at times. This is mostly because of the ever-dynamic nature of technology. There is always something new and better being developed every day. It is the work of the IT manager to know the best technology to use, one that functions on a 24-hour basis and also one that’s easy to manage by the employees. He must ensure that his employer stays current on the specific technology that delivers the desired results.

IT Manager

Change is a good thing, but not when it concerns IT managers. They are usually cautious of introducing changes that might cause chaos. So then how will they be able to overcome their fears and embrace change that will improve their employees’ working environment? Here are some useful steps to help IT managers improve their workplace, maintain modern standards, and give all employees a better work experience.

Introduce a Digital Task Force

This can be done through the labor model which gives employees the flexibility and freedom to work from just about anywhere. This, of course, depends on the specific tasks and what projects employees must get done each day. The only problem is that different employees have different preferences. Some prefer more advanced technologies because that is what they are accustomed to in their personal lives. Others would like to work with old-fashioned systems. This only makes it harder for IT supervisors to find solutions that work for everyone.

Using one software package in the workplace is no longer effective. The IT department should work alongside departmental heads in order to manage ever-changing demands in the digital workplace. They should work through and adopt technology that will boost employee productivity. Technology must be user friendly as well.

Combat Resistance

This is an obvious challenge because it is not easy to introduce something new and then get 100% acceptance. Some employees will still try to resist the changes, not because it isn’t beneficial, but because of the fear that they might not be able to master the new technology. The best way to deal with resistance is to get the employees involved right from the start, way before the organization makes an investment in the new technology.

Communication is also an essential part of the whole process. Discuss the advantages of the new technology and the positive impact it will have on them and how it will improve their work place in terms of productivity. Ask for feedback. Look to department supervisors to provide reports when they encounter any problem.

Security

Keeping a system secure is not an easy task, especially with the increased reports of data breaches. Limiting the access points to sensitive data is one way of ensuring that your system is protected. The employees should be made to understand the need to balance between easy access and the data breach threats. They should also be taken through an awareness training touching on accidental exposure, insider theft, phishing emails, and attacks like ransomware and malware. These coupled with other training will ensure that there is better service delivery and that necessary security measures are in place.

Systematically Deal with the Tech Stack

Tech stack is the overwhelming number of applications or software that are no longer useful but still remain installed in a computer system. There are always new upgrades made, but rarely does anyone follow-up and get rid of the software that is outdated. These software programs could be used as the backdoor entrance for cyber thieves. IT managers should always ensure that these “doors” are closed and locked.

There should be constant communications between the chief technology officers and the department’s chief information officers with a view to streamline the sharing of data and information on cloud-based platforms. The Cloud ensures that users are able to access documents, make edits to them and any changes are automatically updated ensuring accuracy across the board.

Show Your Importance

Today, software updates are easy to do since more technology is moving to cloud. Even with that, the IT manager still needs to ensure that new software is beneficial to the users and that it is a worthwhile investment. A lot of research should be conducted to ensure that the new technology is yielding the desired results.

Wrap Up

When it comes to the introduction of new technology in the workplace, IT managers should treat this like a team effort long before it is introduced. Throughout the necessary training for employees, to the follow-up process once the technology is in place, everyone needs to be included. A savvy IT leader will take strategic moves to make changing over to newer systems a positive process for everyone.

Tips to Keep IT Managers on Top of Their Work Read More »

BreakFix Vs Managed IT Services What You Need To Know When Selecting IT Services

Is Your Break/Fix IT Company Costing You Too Much? You Need Affordable Managed IT Services in Omaha, Nebraska

Managed IT Services are the most cost-effective way to keep your computers and network up to speed. It’s a predictable way to ensure your technology will run at peak performance. For a monthly, fixed, and easy-to-budget-for fee, you’ll have today’s latest IT technology.

Without Managed IT Services, your system is vulnerable to crashes, viruses, and downtime. You can’t be sure that it’s properly maintained. Regular monitoring and patching is essential these days.

Downtime due to IT issues? This can really slow the work flow, plus everyone’s attention is focused on the network problems instead of their jobs.  It’s hard to even figure the cost of downtime due to network failures. For instance, a system failure at Virgin Blue in 2010 went on for 11 days, finally affecting over 50,000 passengers. Yes, Virgin Blue suffered financially, but the real damage was to their brand name.

IT Security

With all the malicious IT threats circulating today, avoiding them can be challenging. All types of viruses, malware, and ransomware are being released today to unsuspecting users. These viruses can work their way through all your connected devices, shutting them down. In a ransomware attack, cyber thieves hold your data hostage until you pay the ransom. Sometimes, even after paying, you still don’t get full access to your records.

If your data is breached, and you operate under stringent regulatory guidelines, you can expect to pay hefty fines and possibly face litigation from your customers!

All it takes is one link in a phishing email that an employee clicks on. When this happens, who are you going to call? The break-fix company might get there today, but it often requires them several days to respond to a call.

You’re left without your data, and your business operations cease. You can’t bill your customers. You can’t provide services for them. Customers may get upset and take their business to your competition. Your profit margins can suffer significantly.

With Managed IT Services from InfiNet Solutions, this whole scenario can be prevented. For a reasonable monthly fee, we’ll monitor your network and block cyber-attacks before they occur. We also train your employees to recognize phishing emails. We’ll teach your staff what they need to know in order to avoid cyber-breaches.

Remote Monitoring and Management

One of the best things about IT Managed Services is that problems can be detected and repaired before they can negatively affect your business – and in most cases, before you even know there was a problem.

With proactive remote network monitoring, patch management, upgrades, and computer optimization, your technology will run as it should. You can come to the office in the morning without worrying that your server went down during the night.

Managed Services provide remote monitoring of your system 24/7, so you’ll reap the benefits of optimal-functioning technology. And, you won’t have to worry about hackers and viruses. Remote monitoring management (RMM) detects these too and stops them in their tracks.

Backup and Disaster Recovery

Included in that affordable monthly fee, you’ll have a reliable backup and disaster recovery plan in place. Onsite backups aren’t enough. Your data will be stored in a secure cloud solution that you can access whenever and from wherever you need to.

In this day and time, business owners are realizing that they’re just as vulnerable as anyone else when it comes to natural disasters, fires, power outages, and that sort of thing. We’ll ensure that your data stays high and dry in a secure data center. As long as you have a mobile computer or device, it will be there for you and your designated users.

24/7 Help Desk Support

If you require support, service, or just have a question about the software you’re using, you won’t be alone. A trained technician will answer your call.  If they can’t help you, they’ll find someone who can. That’s part of our Managed IT Service. The peace of mind you’ll have is priceless.

Mobile Device Management

Many businesses in Omaha allow their employees to use their own devices at work. But, are they using them securely?  How do you know they are? An MDM solution ensures they will.

And if a device is lost or stolen, we can remotely clear your business data from the device. If a disgruntled employee leaves with your confidential information, wouldn’t you want to do this?

There’s so much more we can share. The best thing for you to do is to schedule a no-obligation consultation with us. We can come to your office at your convenience, and answer all of your questions. Once we do, you’ll be convinced that InfiNet can save you money in too many ways to mention with our Managed IT Services.

BreakFix Vs Managed IT Services What You Need To Know When Selecting IT Services Read More »

All-New Surface Go (Insights/Information)

The All-New Surface Go: What You Need To Know

There’s no shortage of gizmos and gadgets to choose from in today’s tech world, but not all are created equal, and some are exceptionally unique, like the new Microsoft Surface Go. The Surface Go is the tech giant’s way of combining the Surface Pro’s premium features with affordability and portability – two of the most sought-after features for laptop and tablet owners, understandably. Touted as the “smallest and most affordable Surface yet,” the Go is one of Microsoft’s most exciting new ventures, and with its August debut fast approaching, there’s plenty to know about this trailblazing 2-in-1.

Microsoft Surface Go

Those familiar with the Microsoft Surface line may have a solid idea of what’s to come in the Go. Here are a few of the most interesting aspects of the Microsoft Surface Go, including specs, price, and all the things you can do with this piece of gadgetry in tow.

What Does It Look Like?

One of the Go’s most endearing qualities is certainly its tiny size. Like its predecessor, the Go is a tablet that attaches firmly to Microsoft’s Type Cover keyboard. Measuring at 9.6 by 6.9 inches, it’s just 8.3 mm thin and weighs only 1.15 pounds. About the size of a composite notebook, with a 10-inch diagonal display that’s sufficient for everything from business to entertainment, the Go is primed for accessibility, above all.

With a gadget made for accessibility comes a need for durability. The Surface Go boasts a magnesium enclosure and an ultra-bright, high-resolution touchscreen bonded with durable Gorilla Glass. And with respect to the design of the Go, convenience is key. It comes complete with a kickstand that extends to 165 degrees, as well as support for a stylus pen, which can magnetically attach to the tablet.

There are also plenty of ports to keep you productive all day. There is, of course, the charging port, but in addition, you’ll find a USB-C 3.1 for data and video, as well as a MicroSD card reader and a headphone jack.

What Can The Surface Go Do?

When designing the Go, in addition to portability and affordability, Microsoft aimed for productivity. They sought to create a device that would be sufficient for both work and play. From Office apps for business and school to Netflix and Hulu for entertainment, Microsoft’s team kept a wide variety of users and uses in mind to create a gadget that checks all the boxes.

When it comes to display, the Surface Go doesn’t skimp. Its high-resolution PixelSense Display is custom-built and can support the Surface Pen with exceptional pressure sensitivity, low latency, low pen parallax and precision. All of this results in near-perfect note taking, design, and drawing.

Easy on the eyes but bold enough for vibrant videos, art, and photos, the Surface Go isn’t short on aesthetics in the least. Even the Surface Pro’s screen capabilities are unique. When in portrait mode, the screen is designed to fit the scale of school textbooks. While in landscape mode, pages will appear side by side, mimicking a paperback in your hand.

Power-wise, despite its small size, the Surface Go is nothing to scoff at. It gets its power from a 7th Generation Intel Pentium Gold Processor 4415Y, which allows for up to nine hours of battery. Other features include Windows’ Hello face recognition camera, which will be used for bio-authentication, plus two front-facing speakers and a sufficient 8-megapixel rear camera to capture high-quality photos.

How Much Does The Surface Pro Cost?

Compared to the Surface Pro, the Go is a steal, and the most affordable Surface ever. When it ships in early August, it will cost $399. With this, users will receive 64 gigabytes of internal storage, plus 4 gigabytes of RAM. More costly options include one with 256 gigabytes of storage and an impressive 8 gigabytes of RAM, as well as an LTE version, which will be available later in 2018.

If you’re looking for add-ons, you’ve got options in a Type Cover keyboard and stylus pen. The Surface Go has the option of a signature Type Cover, custom-made with design features that make for a superb typing experience. Ergonomic key pitch, excellent key travel, and high precision tuning are a few other details you’ll find in the Type Cover. There is also the option to connect your device to the Surface Mobile Mouse for further convenience.

Wrap Up

With an ever-growing number of laptops, tablets, and other tech gadgets to choose from, Microsoft’s taken big steps in creating something more affordable. Hot off the heels of the success of the Surface Pro, the Surface Go is the answer for those who want an inexpensive, but tech-heavy tablet computer. If you’re among the crowd looking for a sleek combination of looks, function, and savings, the Surface Go may be right up your alley.

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Microsoft Workplace Analytics (Research/Insight)

Microsoft Workplace Analytics For Empowering The Time Management Of Teams

Microsoft Workplace Analytics is a relatively new tool from Microsoft that can give managers and company owners better insights into how their teams are working. It can be used to identify patterns that might be affecting productivity. It works to highlight those teams and employees who are doing a superior job, as well as those who are performing poorly. And, it works in the background so that workflows are unaffected and employees are not aware that performance is being measured.

The Corporate Strategy

Most corporate strategies aimed at developing growth and platforms to support sustainability consider time as a resource. Human resource management departments take account of resources such as time utilization as well. Today’s employers require more sophisticated time management systems to ensure that optimal production is recorded. This has led to organizations applying a variety of technical inputs to ensure that time management and employee engagement are integrated to ensure the highest productivity.

Critical Gap

The critical gap that exists between organizations and their sustainability objectives includes poor employee participation. Many employees come to work each day just to get a paycheck; they aren’t invested in the company or its long-term goals.

To fill this gap, technical tools such as Microsoft Workplace Analytics provide reliable solutions to organizations in the area of their time management needs. However, one of the most important questions is whether these technical inputs are correctly measured in terms of the impact to the business.

Additionally, it is also essential to identify whether competing products provide the same impact on a business. This is significant because one strategy cannot fit all the needs of an organization and therefore, some amendments are called for to sustain and develop the organization’s team management.

Microsoft Workplace Analytics

Today’s Business Challenges

The critical business challenge today is comprised of the choice of technical inputs that will best suit the business model. Various solutions and other tools available, whether at subscribed rates or for free, all work differently for any organization. The type of teams found in any company will differ in terms of their adaptability, making specific time management tools better for some and not-so-good for others. Microsoft Workplace Analytics solves many of these dilemmas due to its versatility.

Technical Solution

A great technical solution to organizations seeking time management and better team management, the Microsoft Workplace Analytics solution can empower teams of all shapes and sizes. The objective of the solution is to ensure that employees can get more done at the workplace each day while expending less effort. Also, with better time management, employees can achieve a better work/life balance. This can significantly increase job satisfaction. Through the utilization of shared space, shared interests develop into agreeable decisions limiting conflicts within the organization and manifesting collaboration among colleagues.

Competing Products

Competing products to the Microsoft Workplace analytics program include MyAnalytics, which is also known as Delve Analytics. The purpose of this tool is to keep a watchful eye on productivity. It can determine whether specific employees are working hard or hardly working.

Using the same concept as Microsoft Workplace Analytics, the purpose of these products is to limit internal conflicts, while making sure employees are being productive most of the time. However, some managers will not like a style of management that monitors employee activity so closely. Employees may feel that they’re being micro-managed. This can actually hurt instead of help productivity.

Solutions Adaptability

Microsoft Workplace Analytics should be used with willing teams and cooperative management. Once everyone is on board and working toward a common goal, it’s possible to achieve the desired analytics. This can help an organization to make changes where necessary in order to inspire growth and development for the organization. Of course, the outcome can depend significantly on the interaction between conflict management and employee engagement.

Impact on Team Performance

The impact of team management solutions includes increased productivity for the organization, limited conflicts for management, shared goals for the teams, and the sustainability of the whole unit. The technical inputs of time management play a major performance appraisal role that could threaten the retention level of employees.

Companies may benefit from further research in analyzing how well different types of teams can work with technical time management programs like Microsoft Workplace Analytics. In contemporary organizational strategies, the one-size-fits-all attitude concerning organizational decisions is no longer a valid managerial perspective.

Estimating Validity

To estimate validity, organizations require performance auditing. This ensures the corporations can link the effects of a time management program to the overall sustainability of the organization. By tracking the record of performances and number of conflicts, the usefulness of a time management tool can be estimated.

Identifying those departments and teams faced with multiple problems might be a task for a different sort of program. Therefore, irrespective of the advantages associated with the innovative solutions provided by time management programs, a better understanding of the teams and people involved is recommended.

Conclusion

The Microsoft Workplace Analytics suite offers many advantages to contemporary organizations who are searching for a more reliable way to measure employee teamwork. Under the right circumstances, it can provide a number of solid solutions to employee dissatisfaction, while improving workflows and productivity.

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Network Basics: What Is SNMP and How Does It Work?

What is SNMP?

If you are a new network professional in the field of Information Technology, SNMP is an acronym you will come across often. Or you may have heard of it at some point during IT training. SNMP means “Simple Network Management Protocol.” It is an application layer protocol integrated with an internet protocol suite to help with the management of online communication protocols.

SNMP

SNMP was first used in the late 80’s, a time when companies were investing heavily in internet networks. SNMP effectively aids the monitoring of network infrastructures such as data stations, printers, servers, hubs, routers, WINS, and host configurations.

Today, it is still one of the most widely used layer protocols for simple networks. Many networking specialists love it because it offers a consistent and reliable way of monitoring many devices on a network simultaneously. It also allows for sharing of information between the components of the network even if the devices run on different operating systems.

Why is SNMP important?

Network management protocols like SNMP have made identification and management of network devices easy and convenient. The protocol keeps track of changes in the network and relays the status of all network devices in real time.

SNMP architecture

As the name hints, SNMP has a simple architecture which is based on the client’s server technology. Basically, the server is the network manager; it measures different variables and processes data relayed from different devices on the internet network. Client devices on SNMP networks are referred to as “Agents.” The agents are either computing devices or peripheral devices connected directly or indirectly to the network. They include computers, phones, printers, and network switches, among other devices.

SNMP data Hierarchy

Even though the SNMP network protocol is based on a simple architecture, its philosophy of data hierarchy is a little complicated or at least will seem complex if you are not familiar with it. Fortunately, the data hierarchy is easy to understand once you grasp the concept behind it.

The SNMP data hierarchy works on a tree-shaped format whereby the branches at different heights represent data available for managers at different management levels to collect. These branches are referred to as Management Information Bases (MIBs) and every level represent of MIBs embodies a group device or peripheral device components. Each MIB is identified using either a unique number or a string. The numbers and strings work on the same concept as hostnames or IP addresses and can be interchanged.

All the management information bases have one or multiple nodes. These nodes represent the devices or device components on the MIB. The nodes are marked using Object identifiers (or simply OIDs) which are also denoted using either numbers or strings.

Using the numbers and strings, managers can troubleshoot or run a query on an agent and to find out the status of network devices in real time. For instance, if a manager needs to know the status of an interface, he will start by querying the MIB then narrow down to the OID value which represents the operational status of the interface.

Are the OIDs important?

MIBs and OIDs are data hierarchies on SNMP systems. They may seem confusing at first but there are many advantages to them. The most outstanding advantage is that you can pull down the exact information you need without necessarily sending explicit requests to the client device to collect it. This significantly reduces pressure on network resources and ensures that all data pertaining to the status of the network is readily available to managers on request.

The architecture is also easy to understand, flexible and can incorporate many devices at different parts of the network. The simplicity makes it possible to pull up large chunks of data from the devices quickly without jamming the network system. The data is usually available in its simplest form and in real time, which makes decision making easy and fast.

Versions of SNMP

SNMP has undergone numerous developments over the years. With every new version comes more features and functionalities than the previous version. In addition, each version has different network protocols so you have to be keen on a version that will serve your network management needs best.

One remarkable attribute that makes a big difference between the versions is the security feature. Various network systems have different security requirements, so you must find a version that best serves your unique needs. Below is a highlight of the versions:

  • SNMPv1─The very first version of SNMP. Has very weak security properties. Still widely used today, especially by companies which have not updated their SNMPs to more recent versions.
  • SNMPv2- First used in 1993. It had more enhanced security features compared to SNMPv1.
  • SNMPv3-Released in 1998. It is the most recent version and most secure version.

SNMP Wrap Up

Simple Network Management Protocol (SNMP) offers easier identification and management of network devices. It makes real-time monitoring of the status of your network accurate and dependable. It also makes the management of online communication protocols possible. SNMP evolves and develops with every new version to deliver better features and functionalities.

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