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Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service, as well as a roadmap of functionality coming soon.

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