Card image

Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service, as well as a roadmap of functionality coming soon.

Read More…

Related Blog

Card image

Microsoft’s Windows Virtual Desktop spring refresh: What’s new and next

Microsoft is improving the Windows Virtual Desktop management experience, Teams, and more. Microsoft continues to make c

Read More

Share this

Card image

The Great IT Awakening

In the U.S. alone, 4.6 million IT workers supervise security, manage software, and process data to streamline informatio

Read More

Share this

Card image

St. Luke’s University Health Network secures digital health transformation with Microsoft 365

St. Luke's University Health Network (SLUHN) looks to the cloud to define a new way of providing health services of its

Read More

Share this