HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.
Microsoft Tech for Social Impact recently launched the Nonprofit Data Warehouse Quickstart, a script-to-deploy data waRead More
Discover how you can adapt manual processes using low-code technology to streamline experiences. This ten-minute video hRead More
Flexibility is a must in the new post-pandemic work world. Hybrid work continues to evolve, and business leaders are looRead More