Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
Microsoft Tech for Social Impact recently launched the Nonprofit Data Warehouse Quickstart, a script-to-deploy data waRead More
Discover how you can adapt manual processes using low-code technology to streamline experiences. This ten-minute video hRead More
Flexibility is a must in the new post-pandemic work world. Hybrid work continues to evolve, and business leaders are looRead More